FAQ
Most frequent questions and answers
product
You can authenticate your piece by scanning the NFC chip with your phone:
- Hold the top of your phone against the label where the NFC is located
- Click on the pop-up that shows on your phone
- The link will lead you to our website that will showcase your tee’s number
- Enjoy exclusive content and the perks of being a member
- You’re holding the wrong part of your phone against the label. The NFC scanner is usually at the top of the device (check if this is the case for your phone)
- You don’t have NFC scanning options enabled in your devices settings
- If you have a cover over your phone it can block or make it harder scanning the NFC chip
- Your device is too old to scan the NFC chip
If you still can’t scan the NFC chip please send us a direct message on Instagram.
Yes! The NFC chip is completely waterproof so you’ll be able to wash your clothing (thank god). We insist on washing our clothing on a low temperature.
We’re sorry that the item that you are interested in is out of stock. If it’s a limited release we usually won’t restock this item. Although it can be possible that we release a 2nd edition on a different colorway or hoodie instead of t-shirt for example. Because if the community asks we deliver.
Our essentials collection will restock regularly (coming soon).
Our size run fits oversized/large. If you prefer a more regular fit we recommend sizing down (will still fit a bit oversized).
Our size guide is available on every product page for further information about the exact measurements.
Account
Sign-up now and enjoy the perks of being a Historical member.
If you want to delete your account, you can send us an email at contact@historicalclo.com and we’ll delete your account.
Yes. To order something on our website you have to become a member first. Sign-up now and enjoy the perks of being a Historical member.
Payments
You can pay for your order with the following methods:
iDeal
PayPal
If you returned your order we will refund you as soon as possible within the 14 work days of receiving your return. We always refund the amount to the bank account you used to place the order.
